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Suzanne L. Vila, RDH

Suzanne L. Vila, RDH
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Suzanne L. Vila, RDH, is a Registered Dental Hygienist in a periodontal practice in Hershey, Pennsylvania. After a nearly thirty-year career in dental hygiene, Suzanne is now pursuing her Bachelor's Degree in Corporate Communications at Elizabethtown College so that she can create non-clinical projects involving professional enhancement, public health, and patient education in the future. In addition to being a passionate dental practitioner, Suzanne enjoys teaching fitness classes such as Pilates, yoga, and indoor cycling, volunteering with the local dog rescue Pitties.Love.Peace (www.pittieslovepeace.com), and spending time with her family and their two rescued pit bulls, Rudy & Freya.

Patient Relationships: Empathy Fosters Trust and Treatment Acceptance

Empathy: A quality of interpersonal effectiveness that involves sharing others’ feelings; an ability to feel or perceive things from others’ points of view.1 Given the information that empathetic physicians have greater patient satisfaction,2 this article explores the benefits from the display of empathy by dental practitioners. The practice of thinking and feeling empathy affects provider/patient relationships. An empathetic practitioner can...