Katharyn Edwards, RDH
Keep Dental Hygiene Salaries Healthy by Renegotiating PPO Contracts
Hygiene wages are often set to equal a third of hygiene production. This benchmark, cited frequently in the dental industry, is a yardstick for salary discussions. What happens when the practice contracts with a number of PPO plans that pay below average for hygiene services? Is it still fair to use a below average reimbursement model when determining fair...
5 Strategies to Reduce Wait Time for Exams
It's 2:56 pm, your next patient is expecting to be seen in 4 minutes, and you are still waiting for the doctor to show up for the exam! Your heart starts to race just a bit as you realize the next patient has not had a history of flexibility. If you have never felt this angst, please thank your...
What Hygienists Should Say When Patients Refuse Dental Radiographs
When a dental hygienist struggles to talk a patient into receiving the basic standard of care, the frustrating experience can leave an indelible on a career. Eyes roll across the country during morning huddles when the hygienist spots a familiar patient name with the words “Overdue for x-rays” on the schedule!
Exploring and practicing communication skills through verbal scripting strategies...