Life at Work

All dental hygienists can appreciate that sometimes there are those patients who can make clinical life a little more difficult. The following is a list of five patient types that can test our patience and some strategies to better manage the challenges they present. The Self-Proclaimed Expert We all know them, they have proudly consulted social media to brush up on...

The race of the clock, the fifth glare you've given your doctor in the last 10 minutes, the sweat dripping down your back, the panic rising, the need to strip off your lab coat and turn on your fan immediately, the pacing, the frantically trying to find and set up another op for your next patient. TIME MANAGEMENT -...

As dental hygienists, we respect the doctor we work for. After all, it is their practice, their business, and we work either under direct or indirect supervision of them. They are the boss. Because of this respect, some topics that are hard or just plain uncomfortable to bring up with them. We might also hold back because we don’t...

Have you ever quarreled with the front desk personnel? No, never! No one ever disagrees, right? Fortunately and unfortunately, I have been in the front desk’s shoes. For two years before beginning dental hygiene school, I was the office manager for a dental practice. Guess what? It’s HARD WORK. I ultimately decided that reception/office work was not for me....

For many dental hygienists, downtime in your clinical schedule is a bittersweet concept—too much of it and you risk a cut in hours, too little of it and you balance precariously on the edge of exhaustion. Between patients canceling at the last minute, the inevitable “forgotten” dental appointment, and the natural ebb and flow of slow and busy seasons,...

Let me ask you something: how many of you have ever felt like you do not have a voice in the workplace? We hygienists often have a negative reputation as the “divas” of the dental office. This reputation is not always undeserved. I know for certain I am guilty of just being a straight-up brat once in a while, and...

We all know that dental hygiene students face a multitude of pressures while in school. Hours upon hours of clinic and classes, focusing on perfecting instrumentation skills, worrying about finding the right board patient – the pressures are endless! There is no wonder that focusing on ergonomics may fall by the wayside, especially when you are trying to accomplish...

Raise… the dreaded “R-Word.” Dental hygienists hate to have to ask for it. Dentists hate to give it. Why is it that we think compensation will only need to be discussed at the time of hire?  Maybe because it is such an uncomfortable topic, we delude ourselves into believing the subject of pay will never again have to arise...

Dental hygiene is dominated by women, and because of this, you are more than likely going to encounter an office pregnancy. This exciting time in your life may prompt a few questions such as, how can you stay comfortable before and after delivering a healthy baby? You may wonder if you will be able to keep up with the...

I feel I need to begin this article with a vent. Allow me to share a recent experience to demonstrate how office behavior can be perceived from a patient’s point of view. I recently went to a doctor’s office for a yearly checkup. When I approached the desk to sign in, there was no one there to greet me....