Life at Work

Everyone knows that feeling you get when you walk into a space that is cluttered, crowded, or disheveled. A little anxiety starts to bubble up, and you immediately want to leave or start cleaning. You don’t want to have this feeling when you walk into your workspace, and you certainly don’t want your patients to feel that way. You...

As dental hygienists, we respect the doctor we work for. After all, it is their practice, their business, and we work either under direct or indirect supervision of them. They are the boss. Because of this respect, some topics that are hard or just plain uncomfortable to bring up with them. We might also hold back because we don’t...

The race of the clock, the fifth glare you've given your doctor in the last 10 minutes, the sweat dripping down your back, the panic rising, the need to strip off your lab coat and turn on your fan immediately, the pacing, the frantically trying to find and set up another op for your next patient. TIME MANAGEMENT -...

As hygienists, we see all kinds of patients and hear many stories from them. We know their life stories and their families. We are people-oriented which is the thing I love the most about dental hygiene.  However, sometimes our patients say or do things that we aren’t expecting, and we have to come up with a quick, yet professional,...

Culture is defined by the character and personality of your organization. It's what makes your organization unique and is the sum of its values, traditions, beliefs, interactions, behaviors, and attitudes. We as hygienists affect the culture or atmosphere of the dental office as much as the dentist or office manager. What can we do as a hygienist to create a...

As most typical teenagers, I toyed with many ideas throughout out my high school career. Initially, I wanted to do be an architect. After a brief job shadow with a local architect, I quickly realized the only thing appealing to me about that job was the electric eraser. Then I moved on to nursing around the same time my...

As dental hygienists we see ourselves as clinicians, educators, patient advocates, sometimes we might even feel like therapists, but there is one aspect of our role in the operatory many of us shy away from, the business of dentistry. Yes, dentistry is a medical service, and it exists to provide valuable care to its patients, but it also exists...

I feel I need to begin this article with a vent. Allow me to share a recent experience to demonstrate how office behavior can be perceived from a patient’s point of view. I recently went to a doctor’s office for a yearly checkup. When I approached the desk to sign in, there was no one there to greet me....

Have you ever quarreled with the front desk personnel? No, never! No one ever disagrees, right? Fortunately and unfortunately, I have been in the front desk’s shoes. For two years before beginning dental hygiene school, I was the office manager for a dental practice. Guess what? It’s HARD WORK. I ultimately decided that reception/office work was not for me....

The question comes up a lot: How do I expand my career outside of the clinical setting? It is quite difficult to answer this question. Not because there are no opportunities, there’s actually many. It’s because there’s no one-size-fits-all answer to answer this question. It really depends on you, as an individual; including your particular goals, expectations, skillset, and what...